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HomeFood Prep GadgetsKrups XP2010 |
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| Customer Reviews: | | Average Customer Review:
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 3rd machine and it has been into get fixed twice! in first 6 months Apr 30, 2010
I got this as a gift for my wife. First one leaked from the coffee machine side out of the box took it back to the store I got it from and the second one did the same thing. Third one worked for maybe 6 months then the expresso side would not work and it was shipped off to get fixed under warranty. Got it back and before a month was out it was doing the same thing so back into the shop for repairs. I would look for a different product then this if I had it to do over again. Looks great and when working was not to bad but have had a lot of issues.
1 of 1 found the following review helpful:
 I've Owned it For 1 Year and I LOVE IT! Oct 18, 2009
I am not sure what all the gripes are about this machine. I was skeptical of buying it a year ago because of all the negative reviews. However I bought it because it did everything I wanted it to and it was a good price. One year later and I STILL LOVE IT! It works great and easy, makes coffee fast and good every time and is low maintenance despite what others are saying. In the year I've owned it all we do is wash out the pot and rinse some of the parts....couldn't be easier. Maybe some of these are lemons...I'm really not sure why this machine gets such bad reviews...But I love mine and would get another one right away if something happened to it.
 Not for those who like frothed milk!!!! Jun 22, 2009
We bought this unit to replace an older Krups combination unit that had gotten tired after many years of faithful service. We were excited to get the unit and again have Espresso with our morning breakfast. What a disappointment. The unit was difficult to use but that would have been a minor inconvenience if it had worked as promised. The biggest problem was the frother that Krups should have been embarrassed to ship. It simply did not work no matter what we tried...inexcusable at any price on a combination unit. Second the unit would take forever to make espresso...it was practically lunch before it was finished:) We have had it for under six months and we are replacing it. What a complete waist of money!
Waste of money- not sturdy at all. May 07, 2009
My husband and I purchased this machine less than a year ago when our beloved vacuum coffee pot was no longer available and he had broken a part that we couldn't replace. From the start I was disappointed with the coffee maker side. It brewed lukewarm coffee and I like a nice hot cup of coffee, but hubby was enjoying the 15 bar espresso side and he's the bigger coffee fiend. We brew at least a pot of coffee a day and more on weekends, with hubby often doing espresso for himself on the weekends too.
Right from the beginning the hinge for the coffee side seemed shaky and not quite right. There would be a distinct sound when opening and closing- like something didn't fit properly. The espresso switch lighted up when in use but the coffee side did not. I am not sure if this is normal or was a flaw from the beginning but it made it difficult to see if the pot was on or off. You would have to actually check the position in or out. It doesn't have an automatic shutoff which makes this a little more important.
It seemed to leak water onto the countertop right from the beginning too. It quite working completely and I am just writing it off to a bad purchase.
Very bad design, terrible quality Apr 19, 2009
I got this unit as a Christmas present. I was originally impressed with the Krups brand and thought the unit would last a good long time. I was very mistaken. The design quality and reliability have been terrible: 1) the connectors holding the coffee carafe lid are difficult to undo/redo for cleaning; 2) the lid/carafe shape make it almost impossible to pour coffee without dribble everywhere; 3) the top of the coffee maker fill reservoir "cracks" every time it is opened (fit is terrible); 4) the plastic expresso reservoir leaks water if it is left in the machine for more than 1 hour; 5) the expresso grounds holder doesn't hold pressure - I have wasted lots of $$ on pods not fully extracted. This machine is a real loser - and I will not look to Krups for any appliances in the future.
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